Emotional Intelligence: How to Increase EQ, Interpersonal Skills, Communication Skills and Achieve Success

by Thomas Richards, CreateSpace Independent Publishing Platform (May 18, 2015).

HBR's 10 Must Reads on Emotional Intelligence

by Harvard Business Review, Daniel Goleman, Richard E. Boyatzis, Annie McKee and Sydney Finkelstein, Harvard Business Review Press (May 5, 2015).


by Boris Cyrulnik (Penguin UK, 2014).

Quiet: The Power of Introverts in a World That Can't Stop Talking

by Susan Cain (Broadway Books, 2013).

Communication Skills

, by Richard Ellis (Intellect edition, May 2012).

Go Suck A Lemon: Strategies for Improving your Emotional Intelligence

by Michael Cornwall (2012).

Crucial Conversations Tools for Talking When Stakes Are High

by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, McGraw-Hill Education; 2 edition (September 9, 2011).

Resilience: Reflections on the Burdens and Gifts of Facing Life's Adversities

by Elizabeth Edwards, (Broadway, 2010).

Messages, The Communication Skills Book

by Matthew Mc Kay, Martha Davis, and Patrick Fanning, (New Harbinger Publications, 2009).

The Lost Art of Listening – How Learning to Listen Can Improve Relationships

by Michael P. Nichols, (The Guilford Press, 2009).

Researching Resilience

by Linda Liebenberg and Michael Ungar, (University of Toronto Press, 2009).

Social Intelligence: The New Science of Human Relationships

by Daniel Goleman, Bantam; Reprint edition (July 31, 2007).

Emotional Intelligence: Why It Can Matter More Than IQ

by Daniel Goleman, Bantam Books; 10th Anniversary edition (September 27, 2005).

The Resilience Factor: 7 Keys to Finding Your Inner Strength and Overcoming Life's Hurdles

by Karen Reivich and Andrew Shatté (Broadway, 2003).

Building Personal and Organizational Resilience

by Harvard Business Review (Mc-Graw Hill Europe, 2003).

How the Way we Talk can Change the Way we Work

by Robert Kegan, and Lisa Laskow Lahey (Jossey-Bass, 2002).

©2019 Toronto Police Service